Privacy Policy

1. Information We Collect

We collect the following personal data:

• Contact form: Full name, company/organisation, email address, mobile number (optional), service interest (pillar), and message.
• Subscription form: Full name and email address.
• Technical data: IP address, approximate location (country, city, postal code via Cloudflare), browser type, and standard server logs.

We currently do not use tracking cookies or third-party analytics on this website.

2. How We Use Your Information

• Respond to your enquiries and provide professional services.
• Send compliance updates and newsletters if you subscribed.
• Notify our team instantly via secure internal channels (Telegram) for timely follow-up.
• Log submissions in our internal operational systems (including secure spreadsheet logging) for record-keeping and service delivery.
• Comply with legal, regulatory, and professional obligations (ICAI Code of Ethics, DPDP Act 2023, tax laws, etc.).
• Improve our website and services.

3. Legal Basis for Processing

We process your data on the basis of your consent (when you submit a form), our legitimate interest in responding to business enquiries and delivering services, and legal obligations applicable to Chartered Accountants in India.

4. Sharing & Disclosure

We share your information only with:

• Our authorised team members (all bound by strict professional confidentiality).
• Operational service providers strictly necessary for service delivery (Telegram for internal notifications and our spreadsheet logging system).
• Regulatory authorities, courts, or law enforcement when required by law.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

5. Data Security & Retention

We implement reasonable technical and organisational safeguards to protect your data. No system is 100% secure. We retain your data only as long as necessary to fulfil the purposes described above or as required by professional standards and applicable law (typically several years for CA records).

6. Your Rights (DPDP Act 2023)

You have the right to access, correct, or request erasure of your personal data (subject to legal and professional retention requirements). You may withdraw consent for newsletter subscriptions at any time by contacting us. For actual clients under engagement, additional confidentiality obligations apply under ICAI rules.

To exercise your rights, email info@pujasharma.associates or use the contact form on this website.

7. Children’s Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a new “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact for Privacy Matters

For any privacy-related queries or requests, contact us at info@pujasharma.associates or +91 94615 28592. Our office address is Vivekanand Marg, DCM Ajmer Road, Nirman Nagar, Jaipur-302019, Rajasthan, India.